516-610-8669 maureenm5@me.com

Email Verification Process

“Maureen is great. Can we keep her?”

“(I was) Happy to tell her how awesome you are.”

Project Brief

Improve various transactional aspects of a local community news web platform.

This 65-page deliverable included process flows, dynamic messaging recommendations, wireframes covering every state of being and all possible “next step” actions.

Success / Feedback

Well-received by all project teams and implemented.

Challenges That I Overcame

  • All the different states of being in the existing UX
  • The need to provide customized, dynamic copy per each possible task.

Direct Contributions

  • Process Flow
  • UX Design (wireframes)
  • Guidance