Chat Widget
“You’re tenacious. You will do whatever it takes.”
![logo-stage17, white](https://maureenmurphy.me/wp-content/uploads/2017/07/logo_intel_white-3.png)
Project Brief
Create an improved, interactive “chat” interface for an event to be held on the web site at various times during the year by the client’s engineers.
Success / Feedback
Overwhelming positive feedback from the client.
Challenges That I Overcame
- No visual records of the original interface were available.
- The only means of gaining any insights into the previous experience was by combing through the voluminous transcripts of the prior events.
- The transcripts revealed that there were many, significant UX issues with the prior experience that needed to be remedied.
Direct Contributions
- UX Design
- Point of view document for guidance to internal teams